Please read our Return, Refund and Cancellation Policy carefully.

Kindly Take a Video Before Opening the Package without edit or pause. Damaged items should be visible in the video.  We take Replacement only if The Product Is Damaged. Without valid unboxing video proof, We don’t issue Refund/Replacement.

Return, Refund and Cancellation Policy

We issue replacements for damage of products during transit within 24 to 48 hours of the original purchase of the product provided the damaged product is return shipped by you intact to an address requested by us. A replacement will only be provided. A refund can only be issued in case of unavailability of the same product.

The placed orders cannot be canceled or exchanged for another product. If a particular item in your entire order cannot be processed by us, the item can be replaced for an equivalent value or an additional value item considering the additional price can be paid, or a refund only for that particular item will be provided. The refund processing timeline would be 5 to 7 working days considering the type of transaction.

Please send the returns via reputed courier services and email us the courier receipt within 2 business days after the product is reported to be defective. If the product is not shipped back within 2 business days, refund/exchange will not be accepted.

We recommend contacting us for assistance if you experience any issues receiving our products.

We will NOT accept return/exchange for below reasons

There might be slight variations in the color tone of the actual product. All our products are taken photographs under natural light without any edits or filters. You should exactly get what you see. We also upload sufficient feedback of customers, jewelry received images from customers and videos on our social media channels for your perusal.

Semi precious and precious jewelry are made by hand and may have slight irregularities in designs that are a natural outcome of the human involvement in the process. This will not be considered a defect for exchange/refund.

If the jewelry’s physical look & feel doesn’t suit your liking.

If the jewel is too heavy to wear or looks big.

If the size of the jewel is not what you expected.

Earring stems are bent purposefully on some cases – to avoid breakage which is not considered as a Transit Damage.

For screw backs earrings stem thickness is not what you expected. 

Under rare circumstances, the jewelry beads or stones may have fallen during transit. Such things which can be easily fixed with fabric glue and will not be exchanged or refunded.

Bangles size chart is always available on every bangle product page. Please measure your size before you make a purchase if you are unsure of the size. We do not provide exchanges/refunds for wrong size orders placed

Back ropes provided free of cost during the purchase are provided as a gesture and will not be replaced as a separate parcel in case found broken upon receiving. Importantly they can be shipped extra as a gesture on your next order as an alternative solution.

We unfortunately do not have an exchange policy for international customers.